Orders are processed within 24–48 hours and typically delivered within 3–7 business days depending on your location.

We offer a 7-day return and replacement window for unused, sealed products. For any issues, contact our support within this period.

If your order hasn’t shipped yet, email us at order@healthxlab.com within 2 hours of placing the order. We’ll assist immediately.

Once your order ships, you’ll receive an email and SMS with a live tracking link. You can also track via your account dashboard.

You can fill out the contact form on this page or email us directly at support@healthxlab.com. Our team responds within 12–24 hours.

Contact us immediately with the correct address. If the item hasn’t shipped, we’ll update it. If it’s shipped, we’ll work with the courier to resolve the issue.

Currently, we ship only within India. International shipping will be available soon.

Yes, we try to ship all items together. In rare cases, products may arrive separately depending on availability and warehouse location.